Telecoms World are happy to announce that we have now officially joined the G-Cloud 12 framework, enabling us to continue to provide secure and reliable cloud-based services to business across the UK.

What is the G-Cloud framework?

The G-Cloud framework is a 12-month agreement between the government and suppliers of cloud services. Managed by Crown Commercial Services (CCS), when a supplier has successfully been accepted, they are able to join the Digital Marketplace – a high-end collection of companies and specialists across the digital landscape offering their products and services to the public sector. G-Cloud 12 is the latest agreement issued, going live from 28th September 2020.

How does this benefit our customers?

Being accepted into the G-Cloud 12 framework allows Telecoms World to continue to provide the latest and best cloud-based solutions to our customers for improved business continuity and performance. It also allows us to help public sector customers broaden their search for innovative and reliable cloud-based computing products by finding ourselves in the Digital Marketplace and maintaining our relationship with Crown Commercial Services (CCS).

Telecoms World cloud-services

At Telecoms World, we provide various cloud-hosted voice and data services to help boost inbound engagement whilst reducing your business costs. Here are just a few areas in which we can support and future-proof your business.

Call Management

There are several cloud-based call management products and services available through Telecoms World, all with their own unique set of benefits to your business. Cloud PBX or Hosted VoIP is a business phone system hosted in the cloud with online access, and the perfect solution to future-proofing your business. Combine phone calls with business data and link offices, mobile phones, and home workers on one, easy-to-use system.

Most cloud-based products are accessible through your mobile device, and there are numerous mobile solutions suitable for employees on the move or out of the office including Call Routing, Call Whisper and our Dial-Out Application. Route calls to any landline or mobile with 24/7 call management, identify the difference between business and personal calls, and hide your personal mobile number when making outgoing calls to customers. Our mobile solutions are the perfect solution to remote working.

Medium to larger organisations can also benefit from our Hosted Contact Centre solution, providing full call management and analytics of their agents and incoming calls. Contact Centres in the Cloud work in a similar way as traditional call handling systems, with the key difference being they are based through the internet. Whether you have desk-based agents, home workers and/or mobile workers, our system allows you to increase productivity whilst reducing costs.

Superfast Connectivity

Telecoms World also offer a variety of Business Broadband options, with our team of experts working with you to better understand your location, business requirements and budget to achieve the best suited connection for your business.

Business Broadband offers the highest, most reliable connection speed to your premise, with increased download/upload speeds for all business sizes. The connection only shares bandwidth with other businesses, meaning that you will never compete with residential lines. Business Broadband is available through digital, fibre and ethernet connection, with additional backup and routing options to help future-proof your business.

If your business is currently awaiting a fibre broadband connection, you may benefit from our ‘Office in a Box’ solution, a plug and play 4G router providing instant connectivity with speeds of up to 50Mbps and a range of data options from 50GB to 400GB. All you need is a power supply and your office backup or mobile office is operational immediately.

For more information on our Cloud-based services, please contact our team of experts on 0800 774 7772.

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