FAQs

Invoice / Billing FAQs

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How and when will I receive my rebate?

We'll send you an invoice when your rebate reaches the minimum amount of £50.00. After 60 days, we'll pay this amount directly into your nominated bank account.

What rebates am I entitled to?

That depends on your level of inbound minutes each month. You can receive between 1 pence per minute to 4 pence per minute depending on the number you have and the minutes of calls you receive.

Is there a contract term?

Yes, 08 and 03 numbers are subject to a 12-month contract.

Can I make a Debit/Credit card payment online?

Yes, you can pay for your bill online by accessing the My Account area and selecting 'Pay My Bill'.

Can I view my bill online?

Yes, you can view your bill online by accessing the My Account area and selecting 'View My Bill'.

How do I cancel my services?

Cancellations must be submitted via our online cancellation form https://www.telecomsworld.com/cancellation and allow a notice period of one calendar month.

Are your prices exclusive of VAT?

Yes, all stated prices exclude VAT at the current rate.

Plans & Pricing

Step 1 - Choose the pricing plan and number memorability from the other options below

Bronze0800
FROM
£4.99
PER 
MONTH
select plan
FREE CONNECTION
1000 Inclusive Minutes
2 ppm Landline (after Inclusive Mins)
N/A Mobile (after Inclusive Mins)
Route to UK Landline
no minimum term
Standard Numbers
CALL TODAY ON 0800 043 4390
Silver 0800
FROM
99p*
PER 
MONTH
select plan
FREE CONNECTION
2000 Inclusive Minutes
2 ppm Landline (after Inclusive Mins)
6 ppm Mobile (after Inclusive Mins)
web based control
Route calls to UK landline
Route calls to UK Mobile
Time of Day Routing
Memorable Numbers
CALL TODAY ON 0800 043 4390
Silver Pricing tag icon
Gold 0800
FROM
£9.99
PER 
MONTH
select plan
FREE CONNECTION
4000 Inclusive Minutes
2 ppm Landline (after Inclusive Mins)
6 ppm Mobile (after Inclusive Mins)
web based control
Route calls to UK landline
Route calls to UK Mobile
Time of Day Routing
Highly Memorable Numbers
CALL TODAY ON 0800 043 4390
Platinum 0800
FROM
£29.99
PER 
MONTH
select plan
FREE CONNECTION
6000 Inclusive Minutes
2 ppm Landline (after Inclusive Mins)
6 ppm Mobile (after Inclusive Mins)
web based control
Route calls to UK landline
Route calls to UK Mobile
Time of Day Routing
Extremely Memorable Numbers
CALL TODAY ON 0800 043 4390
Silver 0800
FROM
99p*
PER 
MONTH
select plan
FREE CONNECTION
2000 Inclusive Minutes
2 ppm Landline (after Inclusive Mins)
6 ppm Mobile (after Inclusive Mins)
web based control
Route calls to UK landline
Route calls to UK Mobile
Time of Day Routing
Memorable Numbers
CALL TODAY ON 0800 043 9876
Bronze 0800
FROM
£4.99
PER 
MONTH
select plan
FREE CONNECTION
1000 Inclusive Minutes
2 ppm Landline (after Inclusive Mins)
N/A Mobile (after Inclusive Mins)
Route to UK Landline
no minimum term
Silver 0800
FROM
99p*
PER 
MONTH
select plan
FREE CONNECTION
2000 Inclusive Minutes
2 ppm Landline (after Inclusive Mins)
6 ppm Mobile (after Inclusive Mins)
web based control
Route calls to UK landline
Route calls to UK Mobile
Time of Day Routing
Memorable Numbers
CALL TODAY ON 0800 043 9876
Silver Pricing tag icon
Gold 0800
FROM
£9.99
PER 
MONTH
select plan
FREE CONNECTION
4000 Inclusive Minutes
2 ppm Landline (after Inclusive Mins)
6 ppm Mobile (after Inclusive Mins)
web based control
Route calls to UK landline
Route calls to UK Mobile
Time of Day Routing
Highly Memorable Numbers
CALL TODAY ON 0800 043 9876
Platinum 0800
FROM
£29.99
PER 
MONTH
select plan
FREE CONNECTION
6000 Inclusive Minutes
2 ppm Landline (after Inclusive Mins)
6 ppm Mobile (after Inclusive Mins)
web based control
Route calls to UK landline
Route calls to UK Mobile
Time of Day Routing
Extremely Memorable Numbers
CALL TODAY ON 0800 043 9876

*SILVER NUMBERS 99p for the first 3 months, £9.99/month thereafter.

**GOLD NUMBERS £9.99 for the first 3 months, £19.99/month thereafter.